Who it is for
Businesses with repetitive pre-sales questions and a person who can reply on WhatsApp during working hours.
The problem
A widget that invents prices, loops on the same answer, hides the contact page, or records sensitive data nobody asked for.
What you
get.
- Knowledge base written from your real answers
- Guardrails: scope, refusals, no price invention
- Human handoff to WhatsApp or email
- Rate limits, budget cap and abuse controls
- Privacy disclosure and retention rules
- Monthly review of unanswered questions
How it
runs.
Four stages, each with something you can read or approve.
Collect
The twenty questions you answer most often.
Write
Short, approved answers; no guesses.
Connect
Endpoint, key storage, limits, disclosure.
Review
Read the transcripts; fix what it got wrong.
Time, honestly
A focused assistant can be live in one to two weeks. The knowledge base improves for a month after launch.
How we measure it
Questions answered without escalation, handoff rate, and the number of answers flagged wrong.
Not
included.
Stated up front, so the scope conversation is short.
- Replacing human sales conversations
- Processing payments or personal documents
- Medical, legal or financial advice
- Unlimited usage without a budget cap
Pricing: a fixed written quote after the audit. No hourly surprises, no percentage of ad spend.
Questions
we get.
Q1Will it invent prices?+
Not if it is built properly. Ours is instructed to refuse pricing questions and hand over to a person.
Q2Where does the AI run?+
Server-side, through an API. The key never appears in the browser.
Q3What happens if the AI is down?+
The widget falls back to short, approved answers and shows the WhatsApp link.
Q4Do you record chats?+
Only what is needed to improve the answers, with a disclosure and a retention limit.
Start with
the audit.
A 20-minute review of your site, profile and enquiry path — with the three things we would fix first.